Privacy Policy

 

 Alliance Pension Consultant's Privacy Policy

At Alliance, we value your business and are dedicated to guarding the privacy of information entrusted to us as we maintain your account records. Our privacy policy detailed below illustrates how important it is to Alliance that we partner with you to protect your privacy and security.
You can be assured that we will:
 
1. Not sell personal information to anyone.
2. Share personal information with others only as stated in this document, unless we give you additional notice or ask for your permission. We reserve the right to disclose or report personal information in limited circumstances where we believe, in good faith, that disclosure is required under law to cooperate with regulators or law enforcement authorities, to protect our rights or property, or upon reasonable request by a mutual fund in which you have chosen to invest for that fund's disclosure requirements. In limited circumstances, we will also share information outside of Alliance to help us fulfill our requirements to service your account. For example, we use another company to print and mail your account statements.
3. Use personal information in ways that are compatible with the purposes for which you supplied it. For example, we will use the information you give us only to process your requests and transactions. We limit the collection and use of personal information to what is necessary to administer your plan and to deliver superior service to you. To serve you better, we may combine information you give us on the website or through other channels.
4. Protect the confidentiality of any personal information you share with us. Alliance policies require that employees with access to confidential participant information may not use or disclose the information except for business use. All employees are required to safeguard such information, as specified in their confidentiality agreements with Alliance.
5. Continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date. If you identify any error in your personal information or need to make a change to that information, please contact us and we will promptly update our records.
Browsers and Internet Security
Our security processes begin as soon as you login to our website. Any time you enter or provide personal information on www.PlanInfoLine.com (such as a Social Security number, User ID or Password), we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the internet. To support this technology, you need an SSL-capable browser. Alliance's site supports Microsoft's Internet Explorer 6.0 or higher as well as Firefox 2.0.
 
You can tell if you are visiting a secure area within a website by looking at the symbol on the bottom of your browser screen. If you are using Internet Explorer, you will see either a lock or a key. When the symbol appears unbroken or the padlock is in the locked position, your session connection is taking place via a secure server. You can move your cursor over the padlock to see a message stating that this is "SSL secured (128 Bit)".
 
Another way to verify that your communication is being protected is the HTTPS appearing in front of the URL address for that web page.
If you need a strong encryption browser, you can go to the Microsoft website to download the latest Internet Explorer browser. We do not recommend the use of beta browser versions.
Your Login ID and Password
Your Login ID and Password are your private entry key into your account. You should never share either item with anyone and you should change on or both periodically. You can change your Login ID and/or password at any time after logging into www.PlanInfoLine.com. Both Login ID and Password are case-sensitive, adding an extra layer of security.

Login ID
- The first time you access our website, you will be asked if you would like to change your Login ID. We strongly urge you to create a unique Login ID that is not your Social Security number or any other personal data item that is commonly used.
Our Login ID requirements are:
  • Include 4-25 letters and/or numbers.
  • Use upper or lowercase letters A-Z and/or numbers 0-9.
  • Do not use symbols (!, %, #, etc.).
Our Password requirements, which facilitate online account security, are as follows:
  • Include 6 to 12 letters and/or numbers.
  • Must contain at least one letter and one number.
  • Must begin and end with an alpha character.
  • Cannot contain symbols (!, %, #, etc.).
  • Cannot be the same as your Login ID.
For your protection, three unsuccessful attempts at logging into your account will disable your login for 5 minutes. If you are still unable to login successfully, please access the "Forgot your password?" or "Forgot your Login ID?" links under the Login button and follow the instructions as presented to you.
 
Logging Off

After you've finished accessing your retirement account, remember to log off. This prevents someone else from accessing your account if you leave your computer and your session has not "timed out," or automatically shut down.
This website will automatically log you out of your account if there had been no activity within a specified amount of time. This can keep others from accessing your account if you fail to log out.
 
Security Risk of Using Non-Approved Automated Software Applications
For security reasons and to guard the safety of your data, access to this site is limited to browsers supported by this system as listed above. Under no circumstances should you use any software, program, application, or any other device to access or log-in to the www.PlanInfoLine.com, or to automate the process of obtaining, downloading, transferring, or transmitting any content to or from Alliance's computer systems, website, or proprietary software.
Cookies
To personalize your experience on our website and to enhance security within the site, we may assign your computer browser a unique random number, called a "cookie."

Cookies enhance Web site performance in several important ways: they provide a secure way for us to verify your identity during your online session, they personalize your experience on our site, and they make your visit to our site more convenient for you.

Your privacy and security are not compromised when you accept a cookie from our website. We do not use cookies to collect personal information. Cookies from a secure site such as www.PlanInfoLine.com are encrypted and sent securely, and a cookie cannot read data from your computer's hard disk or read cookie files from other websites.
Communicating with Alliance
If your plan utilizes the Contact Us feature of this website, contact made with Alliance (after you have logged on with your Social Security number and Password) is secured with the same Secure Socket Layer (SSL) technology we use to transmit private account information. So please remember that any contact to Alliance identifying your account should originate in the secure Alliance website.
 
In our current environment, there have been growing concerns regarding fraudulent e-mails sent from service providers to their users, offer called "phishing" or "spoofing". Alliance does not currently utilize your e-mail address to send any type of marketing or advertisements. Communications received from Alliance will only be sent in response to your request or to ask for your feedback regarding our service.
Correcting and Updating Your Information
The accuracy of your personal information is important to us. If you have a concern about your personal or account information maintained at Alliance, or want to correct, update, or confirm your information, please login to www.PlanInfoLine.com.
Your help is critical in solidifying security measures. By partnering together, we can increase web security for your personal information. Here are the things you can do to help us protect your account.
1. Update your computer and browser software with security updates as they are released.
2. Change your Password and/or your Login ID frequently using the guidelines listed in the Login ID and Password section above.
3. Never share your Login ID or Password with anyone.
4. Always logoff this website when your business is complete.
5. Avoid using someone else's computer to access your account.
6. Review your statements and confirms carefully.
7. Shred hardcopy data showing personal information.
 
Immediately report any unusual activity in your account to your plan sponsor or directly to Alliance.